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QuickBooks Error 6189 & 816: Repair Your Company Files (11 Detailed Solutions)

The screen filled with the blinking of QuickBooks error 6189 816?? Are you using the multi-user mode but cannot access the QBs company file?? All these problems fall under the shadow of QuickBooks Error 6189 and 816. It just looks a bit difficult by its name but to troubleshoot it, you just need to carry out some easy solutions. So, we are here for you to counter this error with our detailed solutions included in the post

This post further has all the other related concepts of QuickBooks Error 6189 816. You just need to read our article and take out a few minutes to apply these solutions carefully. Let us start learning together.  

Quickbooks Error -6189,-816: Basic Description

QuickBooks Error 6189 816

Quickbooks error 6189 and 816 is a company file related error that stops your work operations. It can occur when you access your company file through a network device using a multi-user mode. Moreover, this is a type of run-time error that prohibits access to the company file. An error message will blink on the desktop read as: An error occurred when QuickBooks tried to access the company file (-6189, -816).

Now after getting a basic idea of this error, we will get to the reasons for the prevalence of this runtime error in your software.

QuickBooks Error 6189 816: Reasons For Existence

Reasons For Existence

A list of points for the reasons and causes of this error is here below.

  • Improper and unclean software installation. 
  • Incorrect and wrong entries in the Windows registry setup. 
  • This error can come up if you access the company file that is also opened at some other server workstation.
  • Due to corrupted, junk, and temporary corrupted QuickBooks-related files.
  • Some QBs components are lost or missing or may be removed.
  • No administrator access granted before opening your company file.
  • Under ransomware attack, virus, or some other malware threats. 
  • Many third-party applications such as your installed anti-virus hinder the work operations and thereby, leading to this run time error. 
  • Quickbooks organization document(.QBW) & Exchange log record(.TLG) may be one of the primary reasons for this error.
  • Use of the single-user mode.
  • Outdated, old, or pirated Windows OS. 
  • QuickBooks hosting process troubles.
  • Damaged or missing system drivers. 
  • Presence of broken or corrupted network data (ND) QBs file in the system.

Triggers To Identify Quickbooks Error 6189 and 816

The indicators to early-identify the QuickBooks Error 6189 816 are very helpful in quick troubleshooting of the error. Read the indicators below. 

QuickBooks Error 6189 816 Message

  • A weak connection setup or bad internet connection is visible.
  • The system shuts down instantly.
  • An error body reading “Error 6189 816: Quickbooks Error Code 6189” will blink up on the desktop screen. 
  • You are not able to enter the QBs company file.
  • The system’s response commands are not adhering to the functions.
  • The Windows crashes from time to time.
  • The keyboard & other input commands do not function properly.
  • Sometimes, no commands can be read by the system.

After knowing the type of error, all you now need to do is quickly kick this error out of the system. So, we will be coming to the core part of our article i.e. the solutions to eliminate QuickBooks Error 6189. Learn below here.

Best 11 Solutions For Fixing QuickBooks Error 6189 and 816

Solution 1: Quickbooks Update  

Update QuickBooks

When you operate with the outdated version of QuickBooks, you can easily get many bugs, technical troubles & errors. In this situation, we advise every user to update the software QuickBooks to its latest version compatible with your system. To update, read the guidelines below.

  • Firstly, open the application QuickBooks.
  • From the top-right corner of the dashboard, use the tab Help.
  • Moving further, click on the option of Update Quickbooks.
  • A list of update options will come up. You now need to choose the latest compatible QuickBooks version.
  • Further, use the option Update Now and the updating process will begin now.
  • Lastly, just restart your system after the update.

Solution 2: Quickbooks Tool Hub Use 

Quickbooks Tool Hub is one of the best methods for any kind of problems that appear in the Quickbooks software. It is the magical QuickBooks repairing tool. So, to diagnose Quickbooks Error Code -6189 -816 you need to go through these two given steps below.

Step 1: QuickBooks Tool Hub Installation 

QuickBooks Tool Hub Installation 

  • Firstly, exit all the running programs active in the system. 
  • Secondly, go to Intuit website, find the QuickBooks Tool Hub download.
  • Select a directory location to save the QuickBooksToolHub.exe file.
  • After downloading, open the downloaded exe file and you will get a new installation wizard window.
  • Follow the installation wizard guidelines & hit yes on the license agreement to move ahead.
  • Further, tap on Finish at last & you can use the tool now.
  • Next, double-click on the installed hub tool.
Step 2: Repairing the Error with the QuickBooks Hub Tool

Quick Fix My Program

  • After opening the Quickbooks hub tool, a dashboard screen will appear. 
  • Next, use the tab named Program Problems.
  • From this tab, go for the option of Quick Fix my Program.
  • In just a few seconds, the repair process will start. 
  • After the repairing process, you can easily enter your QuickBooks company file. 

Solution 3: Transfer the Company File Location to the Local Drive C  

Transfer the Company File Location to the Local Drive C 

It is just an easy copy-paste process to transfer the company file location to the Local Drive C of your system. Just get through these important points below.

  • Firstly, this method must be carried out only in case you cannot troubleshoot your errors by using the above previous solutions or only if your company file is present in a removable drive or some viable online space.
  • Secondly, migrating the company files from your system to another one is quite beneficial at times when your system crashes or even during the process of system upgrades.
  • Moreover, you can migrate the company files to the hard drive of the system. Google Drive, Dropbox, Cloud, etc, can be used as online file hosting services.
  • We advise you to neglect the removable drivers and keep these transferable company data files as these system drivers are not always compatible with the software Quickbooks.
  • Lastly, company file encryption on the hard drive must be avoided as it blocks the multi-user network connection within the QuickBooks desktop application.

Solution 4: Restart the System and the QBs server

There can be a scenario when you will have to restart your PC and also the server settings to kick out any such error. 

  • Firstly, restart the computer server.
  • Moving further, you even have to reboot the existing QuickBooks workstation now. 
  • Next, open the software Quickbooks Desktop on the system.
  • After opening the QBs desktop software on your system server, the user must make sure to open this software on each & every existing workstation system server. 

You Can Also Read, Troubleshooting Methods to Resolve Quickbooks Error 80070057

Solution 5: Quickbooks Database Server Manager

Quickbooks Database Server Manager

If you are still stuck somewhere with this error, you can now go for the Quickbooks Database Server Manager for repairing the errors. Moreover, this tool will rectify the problems existing in the multi-user mode and remove the QuickBooks Error 6189 quickly. Go through the steps below.

  • Firstly, access the Quickbooks Hub Tool in your system.
  • In the tool hub, select the Quickbooks Database Server Manager.
  • Quickbooks Database Server Manager dashboard will appear & you need to click on your company file with errors. 
  • Moving further, tap on Start Scan.
  • After the scanning process, you will get that the Quickbooks Database Server Manager will auto-detect & fix the firewall problems and permissions.
  • Next, tap on Close.
  • Finally, open your server workstation & open the software QuickBooks Desktop.

Solution 6: Quickbooks Refresher Tool 

Quickbooks Refresher Tool 

The Quickbooks Refresher Tool is a brilliant tool that helps the users by refreshing all the running processes & closing all the active programs in the background. With this tool, one can quickly counter the QuickBooks Error 6189 and 816. The below directions will help you to use the tool.

  • Firstly, look for the QuickBooks Refresher Tool download and start its download.
  • Select a directory location to save the QuickBooksRefresherTool.exe file.
  • After downloading, open the downloaded exe file and you will get a new installation wizard window.
  • Follow the installation wizard guidelines & hit yes on the license agreement to move ahead.
  • Further, tap on Finish at last & you can use the tool now.
  • Open the QuickBooks Refresher tool & you are all ready to use the tool. 
  • Lastly, remember that the QuickBooks software has to be kept open to access this refresher tool.   

Solution 7: QuickBooks File Doctor (QBFD)

QuickBooks File Doctor (QBFD)

QuickBooks File Doctor (QBFD) is a QuickBooks repairing tool that can quickly repair most of the QBs errors even the Quickbooks errors 6189 and 816.  To use this Doctor tool, read the directions below.

  • Firstly, open the QuickBooks Doctor File Tool.
  • Secondly, you need to select the specific company file with issues. 
  • Further, click on the tab Run Quickbooks File Doctor.
  • The scanning process will auto-identify the errors & fix all of them in no time. 
  • Lastly, reopen the QuickBooks Desktop software to check for the presence of this 6189 run time error.

Solution 8: Solve the 6189 Error through a Sample Company File.

To troubleshoot the errors with the sample company file, do the steps given below.

  • Firstly, open the QuickBooks desktop. 
  • Now, from the “No Company Open window”, go for the option Open a Sample File.
  • Further, select the option Random company file.
  • All your company files will be self restored now. 

Solution 9: Network Data (ND) File & Transaction Log (TLG) File Rename 

Network Data (ND) File & Transaction Log (TLG) File Rename 

The Network data (ND) and the Transaction (TLG) file aids the users to operate the multi-user mode easily. If the files are damaged then the QuickBooks Error 6189 and 816 can prevail in your software. 

On doing a scan with the Quickbooks Database Server Manager, the configuration files will be self-created. Thus, renaming all of them will fix this error. You need to rename the TLG and ND files and then do a check for the ongoing prevalence of the error. For renaming these files, read here below.

  • Firstly, you have to select the specific company file with issues.
  • Further, look out for the company_file.qbw.nd file and company_file.qbw.tlg file.
  • Next, with a right-mouse click on these company files and use the option Rename for renaming these TLG and ND configuration files. 
  • Finally, reopen the QuickBooks Desktop software to check for the presence of this 6189 run time error.

Solution 10: Manual Repair of the Quickbooks Error -6189, -816

  • As read above, select the Transaction Log file (TLG file) and rename it.
  • Further, verify all the permissions of the user to QBDataServiceUserXX for QuickBooks.
  • Next, you need to confirm if the company files are encrypted or not.
  • Finally, copy these files and paste them on your system desktop.

Now the error 6189 816 must have been resolved manually but just in case you cannot enter the file then, you need to transfer back this same file to its default location.

Solution 11: Create & Restore Backup Files

Create & Restore Backup Files

You will have to create a file backup of all your company files on the previous system. After the backup, restore the backup file to your new system now. For this process, do as per the steps below.

  1. Firstly, from the flash drive or some external device, you can easily restore the files.
  2. Secondly, try to connect your system with the internet if you have a good internet setup & connection.

Ending Words

This article is a comprehensive guide for all the users looking to counter QuickBooks Error 6189 and 816 from their system. It includes the basics and the solutions for quick troubleshooting of the error. We have put up this informative content after reviewing more than 25 sources. So, we have high hopes you admire our efforts and are no longer in any sort of QuickBooks-error-related troubles. 

Now the time has come to part ways and say our Goodbyes. Hope you help you again with your problems. Always remember, we are there standing for you everywhere. 

News Reporter